Global Retail & Franchise Management Platform
Modernising a multi-region confectionery brand with a unified consumer e-commerce and franchise operations portal
The Challenge
Consumer-facing e-commerce and franchise management ran on disconnected legacy systems
Inventory alerts and franchise performance data were not visible to regional managers in real time
The brand needed a custom Pick-N-Mix shopping experience not available on off-the-shelf platforms
New franchise onboarding required significant manual configuration — slowing international expansion
Multi-region support needed localised pricing, currencies, and tax rules across 10+ territories
Our Solution
Built a dual-interface platform: consumer e-commerce store and a separate franchise operations portal
Developed a custom Pick-N-Mix product builder with real-time inventory checks and bundle pricing logic
Created a Franchise Command Dashboard showing per-store sales trends, inventory alerts, and new openings
Automated franchise onboarding with template-driven configuration reducing setup from days to hours
Implemented multi-currency, multi-tax-region support with locale-aware pricing displayed per storefront
Integrated advanced analytics showing sales performance, product velocity, and global footprint heatmaps
Measurable Impact
$1.25M+
Real-time revenue visibility across all franchise locations in one dashboard
Days → Hours
Template-driven setup cut new franchise configuration time significantly
10+
Multi-currency, multi-tax platform handles localised pricing per market
Real-time
Automated low-stock alerts prevent lost sales across all franchise locations
"Our old system couldn't tell us which stores were running low on stock until it was too late. Now our operations team has everything in one view — and franchisees are happier for it."
Technology stack
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