Premier Wellness & Class Booking Platform
Building a real-time studio booking system with corporate wellness packages and member management
The Challenge
Manual class booking via phone and email caused frequent double-bookings and scheduling conflicts
Corporate wellness clients needed custom package management separate from individual memberships
Instructors had no self-service tools for schedule management or class capacity adjustments
Member attrition was high due to a poor digital experience with no loyalty or progress tracking
No centralised reporting on class utilisation, peak hours, or revenue per instructor
Our Solution
Built a consumer-facing booking portal with real-time class calendar, seat inventory, and waitlist management
Created a corporate wellness portal with package allocation, bulk booking, and employee usage reporting
Developed an instructor dashboard for schedule management, class capacity control, and attendance tracking
Implemented a member portal with booking history, package credits, and progress milestone tracking
Integrated automated booking confirmations, reminders, and cancellation notifications via email and SMS
Built a studio analytics dashboard showing class fill rates, revenue trends, and instructor performance
Measurable Impact
Eliminated
Real-time seat inventory prevents scheduling conflicts across all class types
15+ hrs/week
Self-service instructor and member tools replace manual coordination
Retained & grown
Dedicated B2B portal improved corporate renewal rates significantly
Improved
Waitlist automation and reminders increased average class utilisation
"Our reception team used to spend all morning sorting bookings. Now they focus on members. The corporate portal alone brought in three new company accounts."
Technology stack
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