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    Internal Developer Platform

    Golden paths, self-service environments, and paved roads to production

    Less toil for platform teams, faster onboarding for product engineers
    Client
    Confidential — high-growth technology
    Industry
    Technology
    Timeline
    5 months
    Technologies
    7+ tools

    The Challenge

    !

    Ticket-driven infra requests creating multi-day queues

    !

    Inconsistent ways to deploy microservices across squads

    !

    Sparse documentation and tribal knowledge for new hires

    !

    Security scanning bolted on late in the release cycle

    Our Solution

    Shipped a service catalog with templates for APIs, workers, and batch jobs

    Standardized GitOps repos per team with preview environments per PR

    Embedded SAST, dependency scanning, and container signing in default pipelines

    Published golden-path docs and office hours for adoption

    Connected observability templates so new services were observable on day one

    Measurable Impact

    Lead time

    Reduced

    Typical services reached staging with fewer handoffs and rework

    Onboarding

    Faster

    New engineers shipped a change in week one using paved roads

    Platform load

    Lower

    Self-service cut repetitive tickets for certificates and namespaces

    Quality

    Earlier feedback

    Security and performance checks ran on every change by default

    "Our platform engineers stopped being a bottleneck. Teams still move fast—but with rails that make the right thing easy."
    E
    Engineering director
    Director of Platform, technology company (NDA)

    Technology stack

    Backstage
    Argo CD
    Crossplane
    GitHub Actions
    Kubernetes
    Helm
    OpenTelemetry

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    Internal Developer Platform | Case Study | SystimaNX